Delivery Information

            Delivery Option     Estimated Delivery Time                         Cost
            Standard Delivery       3 to 4 working days                           £2.99
            Next-Day Delivery                     24-hours                           £3.25
Pick-Up  —  Free

 *Please note: Your order for incontinence products will be processed as normal and shipped within 3 to working days. In most of the UK mainland, most orders will usually be delivered within four working days from dispatch. Additional charges may be incurred for all delivery addresses located in the Scottish Highlands and Islands, Isle of Wight, Northern Ireland, and Isle of Man. Customers must know that orders will be delivered by a third-party courier. Courier service providers are not insured to cross the ground at the entrance of your building, so they will require assistance with the delivery.

Delivery

Order your incontinence supplies by visiting our website today, or calling our friendly customer services team to ensure you always have your products to hand. Standard delivery is £2.99 and pick-up delivery is free. Customers are requested to wait for at least four working days from the date of their order for delivery.

Next-Day Delivery

We offer a Next-Day Delivery service for £3.25, and it is only applicable to orders placed before midday for delivery on the following working day.

Please note that we do not deliver orders on Saturdays, Sundays, or Bank Holidays.

 Below are some UK offshore postcodes that are not eligible for Next-Day Delivery: 

BT16 1JQ, BT72-BT75, BT78-BT79, BT81-BT82, BT92-BT94, GY1-GY9, HS1-HS9, IM1-IM9, KW5-KW5, KW16-KW17, PA20-PA20, PA33-PA34, PA36-PA36, PA40-PA49, PA60-PA69, PA70-PA78, IV26-IV28, IV33-IV35, PH30-PH32, PH34-PH39, PH40-PH44, PH49-PH49, PH50-PH50, TR21-TR25, ZE1-ZE3, IV21-IV24, IV37-IV39, IV40-IV49, IV51-IV56, IV63-IV63, JE1-JE9, KA27-KA28, KW3-KW3

International Delivery

Europe: we deliver incontinence products across Europe and depending on the weight of the parcel and delivery address, it may take up to five to ten working days, also order delivery charges may vary. Please note that there are some cases where orders may take 15–20 days, particularly when it is road-based delivery.

USA: depending on the location in the United States, order delivery in the USA may take estimated days of about six to ten working days. 

We also deliver orders to the rest of the world, and it may take about 15 to 20 working days for orders to be delivered.